WHAT YOU NEED TO KNOW
HOW TO PLACE YOUR ORDER
When ordering your shades, please note that we have several methods of placing an order. If you have preset shade specifications you can either phone, fax or email us your order. For ordering options on shades, go to our Contact Page.
Should you require assistance in figuring out the correct dimensions for your shades, contact our customer service dept and we will be more than happy to answer all your questions and set the corrected parameters for your products.
Specify the Following info in your order:
Name of Business
Billing & Shipping Address
Phone & Fax Info
Contact Name & Purchase Order
Shade Dimensions in inches (top x bottom and vertical/slant height)
State the type of material/fabric
Any special handling or other options in the shade dressing
Terms & Conditions
Terms to be discussed based on type of order.
All shipments are F.O.B. Factory
All claims for damage or shortages in transit, must be filed directly with the carrier
Merchandise not subject to return, unless accompanied by a return goods authorization
On all payments made after maturity an additional charge of 1% per month will be added
Orders under $100.00 subject to a $25.00 service charge
There is no charge for a new pattern if the quantity of a shade order is 25 or more pieces per shade.
Orders less than a quantity of 25 is subject to a one time pattern change if an existing pattern is not in stock.
No pattern charge for silk lined shades or existing pattern sizes we have in stock.